Banana Leaf Rewards Program
Free Trial Period Until Aug 2016
Earn 1 points for every dollar spent and redeem them in-store or online.
100PTS = $5GC 200PTS = $10GC
400pts = $20GC 1000pts = $50GC 2000PTS = $100GC
*PTS = Points; GC = Banana Leaf Gift Card*
Terms and Conditions of Banana Leaf Rewards Program
Valid as of Aug 1, 2015.
Banana Leaf Rewards Program (“Program”) is operated by Banana Leaf Malaysian Cuisine Ltd. (“Banana Leaf”, “we”, “our”, or “us”). When you enroll in the Program as a Member, we licence you to collect Banana Leaf Cash by dining in or out at one of the Banana Leaf Restaurants in Vancouver and to redeem the points for a dish, a meal and other rewards (“Rewards”) provided by Banana Leaf that we make available from time to time.
Enrollment, membership and all related benefit of the Program are offered at our discretion. By enrolling in the Program or collecting points, you agree that you have read and understand these Terms and Conditions and are bound by all of them, as changed from time to time, and you consent to our collection and use of your personal information in accordance with our Privacy Commitment (see below).
Committed to your privacy
We are committed to protecting your privacy. We collect and use your personal information: (i) to administer the Program, including the management of your Membership Number, to accurately record and update point’s balances; (ii) to process redemptions, including the issuance of Rewards; (iii) to communicate information and offers to Members; (iv) to enable Members to participate in promotions and contests.
Participation in the Program
To enroll in the Program, you must provide us with both a valid cell phone numbers and a valid e-mail address and you must be at least 18 years of age. If we accept your application for enrollment, we will enroll you in the Program as a member of Banana Leaf Rewards Programs (“Member”), you may either use your cell phone number or your email address as your account number.
During the trial period (Aug 1, 2015 – Jun 30, 2016), the Program is free to try for anyone who is eligible. After the trial period, an annual membership fee $15 will be applied to members who wish to continue to use the Program. Members’ who did not pay their annual membership fees will not be able to earn points or redeem any points that were earned before. Members may earn points or redeem points once they have reactivate their accounts by paying the annual membership fees.
You may not transfer, sell, exchange, give, charge or otherwise dispose of any points.
You must identify yourself as a Member and present your cell phone number or email address when you dine-in or out with us. We may refuse to record or honor points in your account, or if already recorded, we may cancel them, if we cannot confirm that they were properly issued or obtained. If you believe that the number of points in your account is in error, you must tell us 30 days after of the date of the transaction for which the points should have been issued or else the number of points in your accounts will be deemed to be correct, except for excess points improperly recorded in it. We may require you to submit documentation to support your claim.
Banana Leaf Cash cannot be converted into any currency.
Once the rewards have been redeemed, no changes or refunds whatsoever are permitted. All Rewards are offered subject to availability. We assume no responsibility if your Rewards not turning out as you expected for whatever reason.
From time to time, you may obtain specially designated Rewards by redeeming points or by using a combination of points and money. We will designate the Rewards to which feature applies and determine the number of points and amount of money required to obtain any particulate Rewards in our sole discretion.
All references to money in these Terms and Conditions are in Canadian dollars, unless otherwise indicated, and we accept payment of money in Canadian dollars by way of valid credit card or cash. You are responsible for all taxes applicable (5% GST in BC) to any amounts payable to us.
Limitation of Liability
We have no responsibility or liability for any expense, loss, cost, accident or any other matter or thing whatsoever, however suffered or caused directly or indirectly arising out of or related to (i) the Program or your participation in the Program; (ii) any failure, delay or decision by us in administering the Program or amending these Terms and Conditions or the basis on which you can redeem points; (iii) unauthorized use of your account.
Termination, Changes and Breach
We may change these Terms and Conditions, any aspect of the Program including points earning, redemption procedures or any Rewards in any respect, all without notice and even though changes may affect the value of points already accumulated. For example, but without limitation, we may add, delete or change time limits for collection, redemption or use of points, redemption conditions or procedures, the number of blackout dates; redemption restrictions, or number of points required for particular Rewards. If you commit fraud, misrepresent any information, violate any Terms and Conditions, abuse your Program privileges or act in any other way to the detriment of us, we may, without affecting our other rights, disclose such information requested by proper authorities, terminate your enrollment and/or cancel your points and Rewards. If a reward points or Rewards expire or is cancelled for any reason, it becomes void without compensation.
I acknowledge that I have read and agree to the above Terms & Conditions.